Echo
Echo
by Splocket

Privacy Policy

Last Updated: April 2026

Introduction

Welcome to Echo ("we," "our," or "us"), a product of Splocket. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our review management platform.

1. Information We Collect

1.1 Information You Provide

1.2 Information We Collect Automatically

1.3 Information from Third Parties

2. How We Use Your Information

We use your information to:

3. Data Sharing

3.1 We Share Data With:

3.2 We Do NOT:

4. Google API Disclosure

🔍 Google API Services — Limited Use Disclosure

Echo's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Our platform (Echo), a product of Splocket, accesses Google Business Profile data to provide the following user-facing features:

  • Review Aggregation: Collecting and displaying your Google reviews within the Echo dashboard for centralized management.
  • Response Management: Allowing you to draft and publish responses to Google reviews directly through our interface.
  • Analytics: Providing insights into your business's reputation and customer sentiment.

We do not sell your Google user data to third parties, and we do not use your data for advertising purposes. Your data is used strictly to provide the review management services you have authorized.

5. Data Security

We implement industry-standard security measures:

6. OAuth Token Management

6.1 How We Handle Access Tokens

6.2 Token Permissions by Platform

We only request the minimum permissions needed for review management:

6.3 You Control Access

You can revoke Echo's access to your accounts at any time:

When you revoke access, all tokens are immediately deleted from our servers.

7. Data Retention

8. Data Deletion Process

8.1 User-Initiated Deletion

You can delete your data at any time through multiple methods:

8.2 What Gets Deleted

When you delete your account, we permanently delete:

8.3 What We Retain (Legally Required)

For legal and regulatory compliance, we retain:

9. Your Rights

You have the right to:

To exercise these rights, use the form below or contact us at support@splocket.com. We will respond within 30 days.

10. Cookies

We use cookies for:

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) approved by the European Commission and other relevant data protection authorities.

12. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

13. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or platform notification at least 30 days before changes take effect.

14. Contact Us

For all privacy questions, requests, and concerns:

15. GDPR Compliance (EU Users)

Legal Basis for Processing

EU users have additional rights under GDPR including data portability and the right to lodge a complaint with your local supervisory authority.

16. CCPA Compliance (California Users)

California residents have additional rights under the California Consumer Privacy Act. Use the form below to submit a request:

Submit a Privacy Request

Effective Date: April 2026
Company: Splocket
Product: Echo by Splocket
Version: 3.0