Echo
Echo
A Splocket product

Privacy Policy

Last Updated: February 20, 2026

Introduction

Welcome to Echo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our review management platform.

1. Information We Collect

1.1 Information You Provide

1.2 Information We Collect Automatically

1.3 Information from Third Parties

2. How We Use Your Information

We use your information to:

3. Data Sharing

3.1 We Share Data With:

3.2 We Do NOT:

4. Data Security

We implement industry-standard security measures:

5. OAuth Token Management

5.1 How We Handle Access Tokens

5.2 Token Permissions by Platform

We only request the minimum permissions needed for review management:

5.3 You Control Access

You can revoke Echo's access to your accounts at any time:

When you revoke access, all tokens are immediately deleted from our servers.

6. Data Retention

7. Data Deletion Process

7.1 User-Initiated Deletion

You can delete your data at any time through multiple methods:

7.2 What Gets Deleted

When you delete your account, we permanently delete:

7.3 What We Retain (Legally Required)

For legal and regulatory compliance, we retain:

7.4 Third-Party Data

Important: Deleting your Echo account does NOT delete:

To delete data from these platforms, you must contact each platform directly and follow their deletion procedures.

8. Your Rights

You have the right to:

To exercise these rights, contact us at privacy@splocket.com. We will respond within 30 days.

9. Cookies

We use cookies for:

You can disable non-essential cookies in your browser settings, but this may affect functionality. Essential cookies are required for the platform to work.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) approved by the European Commission and other relevant data protection authorities.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

12. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or platform notification at least 30 days before changes take effect. Continued use of Echo after changes constitute acceptance of the updated policy.

13. Contact Us

For privacy questions or concerns:

14. GDPR Compliance (EU Users)

Legal Basis for Processing

EU Data Subject Rights

EU users have additional rights under GDPR including data portability and the right to lodge a complaint with your local supervisory authority.

15. CCPA Compliance (California Users)

California residents have additional rights under the California Consumer Privacy Act:

To exercise CCPA rights, email ccpa@splocket.com or use our data request form at echo.splocket.com/privacy-request

Effective Date: February 20, 2026
Company: Splocket, Inc.
Product: Echo by Splocket
Version: 2.0